Privacy Policy 

Terms & Condition (22 June 2019) 

This website is operated by Dr.Alstone Sdn. Bhd. (the “Company”). Throughout the site, the terms “we”, “us” and “our” refer to the Company. The Company, “Dr.Alstone®”, offers this website, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants and/or contributors of content. 

When you use or you send an email to Dr.Alstone®, you are communicating with us electronically and therefore consent to receiving communications from us electronically. Dr.Alstone® will be communicating with you by email or by posting notices on the website and/or social media channels. 

Images of people, products and places on this website are either property of Dr.Alstone® or our licensor. Unless otherwise noted, all contents included on this website (graphics, logo, text, design, photographs, video, button icons, digital brochures, images) are the property of Dr.Alstone® or its licensor, partners or affiliates and are protected by Malaysian and international copyright laws. Any unauthorized use of any content or materials on this site is strictly prohibited and may violate copyright and trademark laws, and/or the laws of privacy, publicity and/or communications regulations and statutes. 

Any free gift and/or prize offered by Dr.Alstone® in relation to our promotions, contests, goodwill, and any other official events may not be returned, replaced, or resold to Dr.Alstone® for cash or credit value. 

Any Dr.Alstone® product, or any part of Dr.Alstone®, may NOT be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without the express of our written consent. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, videos, text, page layout or form) of Dr.Alstone® without express written consent. You may not misuse Dr.Alstone® services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

Dr.Alstone® purchases are shipped to customers for free (applicable only to both West and East Malaysia). The delivery is made by a third-party transporter through an arm’s length agreement. In purchasing this product, you agree to accept delivery of the product. If you are not able to accept delivery, you must advise Dr.Alstone® before a delivery is attempted. Delivery dates and times are entirely subject to availability and scheduling by local transporters and not Dr.Alstone®. Local transporters will usually contact customers after their purchase to arrange the delivery but this is wholly subject to transporters

The prices for products available for purchase through the site will be displayed to you on the site. The prices displayed include shipping cost and taxes. There are no hidden prices at checkout and all monetary transactions on the website take place in MYR (Malaysian Ringgit). 


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